Independent guides to home heating and coolingRaleigh, North Carolina · plain-English advice

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Heat Pumps

One system that heats and cools: defrost cycles, auxiliary heat, efficiency and realistic running costs.

Heat Pumps

Heat pump iced up in winter: normal defrost or a fault?

How the defrost cycle works, what frost is normal, and when ice means something is genuinely wrong.

Heat Pumps

Heat pump blowing cold air in heating mode

The everyday reasons a heat pump feels cool at the vents, and the faults worth calling about.

Heat Pumps

Auxiliary heat explained: why the strips run and what they cost

Emergency and auxiliary heat, when they should appear, and how they affect an electric bill.

Heat Pumps

Heat pump vs furnace: how to compare running costs fairly

Efficiency ratings, outdoor temperature and the honest way to compare two very different heating machines.

Safety note. Gas smells, repeated furnace shutdowns, burning smells and suspected carbon monoxide are call-out situations, not do-it-yourself jobs. Leave the building and contact a licensed technician or your utility. Refrigerant handling and gas pipework are licensed trade work.